Returns & Exchanges
At Delta Cycle, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance standards, you can return it within 30 days for a full refund or exchange. Items must be in their original packaging and in unused condition to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack and Ship
Securely pack the items in their original boxes to prevent damage during transit and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
